Case Study
HowaVeteranServiceOrganizationReplacedSpreadsheetswithaUnifiedPlatform
20 hours/week saved, 3x service capacity, and reports generated in under 30 seconds
20 hrs
Weekly Time Saved
Staff redirected from data entry to direct service
100%
Reporting Accuracy
Automated dashboards replaced manual spreadsheet reports
3x
Service Capacity
Able to serve 3x more veterans without additional staff
< 30 sec
Report Generation
Down from 2-3 days of manual compilation
The Challenge
Managing 500+ service members across disconnected spreadsheets with no visibility into case status
- Managing 500+ service members across disconnected spreadsheets
- No visibility into case status
- Staff spending 20+ hours/week on manual data entry
- Reporting to stakeholders took days
Our Approach
Custom operations platform consolidating member management, case tracking, and reporting
- Custom operations platform consolidating member management, case tracking, and reporting
- Cloud-hosted with role-based access
- Automated reporting and dashboards
- Mobile-friendly for field staff
12 weeks from requirements to production
“They took our scattered spreadsheets and built a system that runs our entire operation. Life-changing.”
Sarah T.
Executive Director
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